![]() ![]() This feature relies on the honesty of the calling party, trusting that they will hang up if they're trying to solicit your business. An automatic message asks solicitors to hang up and tells regular callers to press 1 to complete the call. Or, perhaps it is a reflection of who Avaya's customer base is - annoying telemarketing call centers.The No Solicitation feature blocks calls and functions like a screening service. This is a failure of Avaya to provide solutions to their customer base. "It is unfortunate that Avaya does not provide any built-in solution to call filtering based on such a thing as caller ID, even if we know that it isn't completely effective. Subject: Blocking an incoming call by Phone number We haven't turned those on, but they've become available as another tool in our belt. I know my carrier has turned on the option to block certain phone numbers from their portal (as well as other anti-spam options). You can take a look at what options your SIP carrier offers as well. In addition to the 3rd party tools available from the DevConnect marketplace, Tyler Pryder from the University of Washington has a few presentations were he talked about his open-source solution they put in place to block calls. There are now 3rd party tools that can integrate into your system that inspect SIP calls before they reach your system to see if they are "spammy" or not. On the Session Manager/System Manager, you can now do origin-based routing, and again, you can do digit manipulation, header manipulation or even routing based on the incoming number. That path could be empty, so they get a busy tone, or you could route them to a VDN or 3rd party service. On the SBC, you can create a URI group so that when the system sees those phone numbers, it can divert them to another route or path. If you are using SIP trunking and have an SBC or Session Manager, there are new tools at your disposal to help block unwanted calls. Or, perhaps it is a reflection of who Avaya's customer base is - annoying telemarketing call centers." Here was your original thought, which I still believe is the best option: I am blocking calls to individual stations through vectoring, but when it comes to blocking an individual number to the entire campus, it eats a license. Based upon this comment, I think it would be good if many different users place this request with Avaya as junk calls are keeping people from answering their Avaya endpoints. I know that with an IAUG Pro Membership you can submit Feature Requests to Avaya. It has been 4 years, and as far as I know there has been no change. Adding the number to a vrt and making the changes to the inc-call-handling-trmt trunk trunk-group worked for me. We had a telemarketer calling our direct line. This really helped me because I am one of the few non-techy people on this site. I have always wondered how to block an incoming call to a specific DID. If there is no match it will send the call to extensions 654321.īusiness IPPBX, Voip Equipment If there is an ANI match in the table it will send the call to the disconnect step in the vector. What this will do is every time someone calls the extension 654321 on trunk group 19 the PBX will send the call to vdn 775555 first. Service/ Called Called Del Insert Per Call Night Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? yĠ3 route-to number 654321 with cov y if unconditionallyĬreate an entry in your incoming trunk handling tables to route incoming calls on your DID trunk group to that vdn.Ĭhange inc-call-handling-trmt trunk-group 19 of 30 Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? nīasic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n Here is how you can block an incoming call to a specific DID.Ĭreate an entry in an unused vector routing table for the ANI that you want to block.Ĭreate a vector that checks that vrt and if there is a match disconnects the call, if there is not a match send the call to the persons extension ![]() If you are looking to block a particular number from calling a specific DID you can do it this way.
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